Privacy Policy

SolidStart Atelier (“we”, “us”, “our”) operates the website at solidstart.click (the “Site”). This policy describes how we collect, use, and safeguard information when you use the Site and purchase courses.

Information We Collect

• Account data: name, email, and authentication details you provide.
• Transaction data: courses purchased, prices, and access logs.
• Usage data: device information, pages viewed, approximate location derived from IP.
• Support data: messages you send via forms or email to [email protected].

How We Use Information

• Provide and personalize course access, including progress tracking.
• Process transactions and send purchase confirmations.
• Communicate about updates, policy changes, and support replies.
• Improve the Site through analytics and performance monitoring.

Cookies and Similar Technologies

We use essential cookies for authentication and preferences (e.g., theme). Analytics cookies help us understand usage patterns. You can manage preferences via the cookie banner and your browser settings.

Legal Bases

We process personal data to perform a contract (course delivery), with your consent (optional communications), and to pursue legitimate interests (detecting misuse and improving the service).

Sharing

We share information with service providers who assist with payments, analytics, and support. We do not sell personal data.

Data Retention

We retain account and transaction records for as long as necessary to provide courses and meet legal obligations. You may request deletion of your account data where applicable.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data. Contact [email protected] to exercise rights.

Security

We use encryption in transit, access controls, and monitoring. No method of transmission or storage is perfectly secure; we continuously improve our safeguards.

International Transfers

We may process information in the United States and other countries with appropriate safeguards.

Children

Our courses are intended for individuals 16 years and older. We do not knowingly collect information from children.